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voip
VoIP News - Making VoIP Connections Sat, 28 Jan 2012 05:16:34 GMT  

5 Ways Small Businesses Can Create Happier Customers
On-Demand Webinar >     Watch Now!SPONSOR: AvayaWHAT:Hear about what steps are necessary to boost customer loyalty to make a positive impact on your business without letting other im...
Why SMBs Need to -€˜Hang up-€™ on Legacy Phone Systems & Adopt SIP Trunking
On-Demand Webinar >  Watch Now!SPONSOR: PanasonicWHAT:Watch this FREE on-demand webinar to hear from phone system experts about how small businesses are using SIP trunking  (without forkl...
5 Reasons Why Now is The Best Time for a Business Search Appliance
WHEN:Thursday, June 24, 2010Time: 10am PT / 1pm ET. Join Now!SPONSOR: GoogleWHAT:Join this FREE live webinar to hear examples of how organizations are using search appliances to connect people to th...
Information Security: Harnessing the Overlooked Source for SMB Competitive Advantage
On-Demand Webcast> Watch Now!SPONSOR: AT&TWHAT:Watch this FREE on-demand webinar and learn to make the connections between information security and competitive success for your business. You&r...

VoIP Monitor Sat, 28 Jan 2012 05:16:34 GMT  

Voxbone Sees Continued VoIP Growth After Strong 2011
voxbone_logo2.jpg Voxbone announces that despite economic uncertainties in some parts of the world last year, its pattern of steady year-after-year growth in VoIP communications continued as demand from existing customers increased, coupled with new business wins from some of the fastest-rising operators in telecommunications.

The company is calling 2011 a breakthrough year because it enjoyed lift for the first time from customers such as Telefónica and iBasis, while most growth came from direct sales to its customers among providers of next-generation VoIP communications services. Overall, Voxbone said, revenue grew 19 percent, while minutes of use on its global network increased by 33 percent to 2.8 billion.

The company’s trajectory of growth over the past several years reflects the evolution toward Internet-based communications services in business and consumer applications, and away from older and longer-established legacy switched networks. For example, as a result of large corporations adopting cloud communications during 2011, Voxbone saw a significant upswing in business with global B2B network service providers.

Other indicators of growth for Voxbone in 2011, including:
  • Gaining Deloitte “Technology Fast 50 Benelux” recognition as the fastest-growing technology company in Belgium;
  • Expanding its global presence by having its United States subsidiary become incorporated, appointing regional business development executives in North America and Southeast Asia, opening an office in Mumbai, and extending services to Vietnam;
  • Deploying its own network infrastructure in Germany, Luxemburg and Spain;
  • Being selected by the United Nations to implement the UN’s own unique country code for disaster relief: +888;
  • Moving to vibrantly colored new headquarters in central Brussels that nearly tripled the amount of occupied office space;
  • Growing to 67 employees worldwide and truly embodying a multicultural global company by employing people representing 23 nationalities.
This year, Voxbone plans to launch a series of new product lines, enhance its existing services, and expand its network footprint from its current 51 countries to an additional five to seven countries in Asia and South America.

The company is particularly targeting larger wholesale operators.

VoIP Supply Announces Results of Customer Experience Survey
VoIP Supply announces the results of a customer satisfaction survey conducted in Dec., 2011. In a survey of more than 500 of its customers, VoIP Supply learned just how completely over-the-top it is appreciated by them:
  • 98 percent are likely or very likely to recommend VoIP Supply to colleagues or other businesses.
  • 97 percent are likely or very likely to purchase from VoIP Supply again.
  • 87 percent report an exceptional or above average experience with VoIP Supply.
  • Half of the customers consider VoIP Supply literally the best in the industry.
According to survey respondents, that astonishing customer loyalty to VoIP Supply is due to a variety of reasons, foremost among them: 81 percent cite product availability, 76 percent say its price, and more than half for its customer service and expertise.

"Our number one goal at VoIP Supply is to provide outstanding service to all of our customers throughout their experience," said Benjamin P. Sayers, President and CEO of VoIP Supply. "I am really pleased at the strong degree of satisfaction our customers have for all we do. We will continue to strive to always exceed their expectations."

netTALK DUO Now Only $59.95 in Canada
netTalk_logo.jpg netTALK.com announced new pricing on its netTALK DUO in Canada. Across Canada, the retail price of the current netTALK DUO changes from $79.95 to $59.95 (which includes one year of service), delivering the best value in low cost communications. In addition to the lowest price on the most innovative VoIP device on the market, netTALK's calling plans are the most competitive and comprehensive, offering calling solutions that connect friends and family worldwide for a low annual price. netTALK also provides unrivaled live, trilingual technical support, seven days a week, devoted to ensuring customer satisfaction.

This development follows the addition of the affordable Enhanced Call Plans, netTALK’s flat-rate International Call Plans. The new North America Add-On is $70 (plus taxes) per year for calls to the U.S., Canada, with the addition of Mexico and Puerto Rico. The International Add-On is an unprecedented $120 (plus taxes) per year for calls to 60 additional countries. It is an offering unmatched by netTALK's competitors, such as Vonage, Skype, magicJack, or traditional phone companies.

Purchase of a netTALK DUO device continues to include a Canadian phone number and full year of calling to any phone in the United States and Canada. During the sign-up process, customers have the option of upgrading to one of the new plans. Current netTALK customers can enhance their plans at any time by visiting the Customer Account Manager at http://login.netTALK.com.


VOIP and Telephony - RSS Feed Sat, 28 Jan 2012 05:16:34 GMT  

Avaya Brings Flare UC Offering to Apple iPads
Avaya is offering its Flare Communicator communications capabilities as an app for the iPad, with officials saying apps for other tablets and smartphones will follow later this year. - Avaya is bringing its mobile collaboration platform to Apples iPad, and officials said they expect to enable the unified communications technology for tablets running Googles Android operating system in the future. Avaya announced Jan. 24 that its Flare Communicator for iPads is now available as an...
Digium's Switchvox: Simple Yet Powerful
An appliance-based approach gives SMB customers access to enterprise-class features. - Telephony is a pain point for most IT departments. Its become common for companies to expect increasing amounts of information about how the equipment is used, especially when its used in a customer-support function, where call queues and staffing define success or failure. At the same time, phone s...
Avaya Brings Mobility to IP Office 8.0 UC Solution
Avaya is offering a mobile app to Android devices that will enable users to manage and run conferences from their mobile phones. Support for Apple iPhones will soon follow. - Avaya is bringing its unified communications capabilities for smaller businesses to the mobile world. The company is rolling out a mobile application for its Avaya IP Office 8.0 for mobile devices running Googles Android mobile operating system, with support for Apples iPhones coming soon. Avay...

voip news - Google News Sat, 28 Jan 2012 05:16:34 GMT  

Consumer Reports Cautions Against High-Tech Phone Systems That May Fail in ... - MarketWatch (press release)

Consumer Reports Cautions Against High-Tech Phone Systems That May Fail in ...
MarketWatch (press release)
26, 2012 /PRNewswire via COMTEX/ -- Report reveals phone technologies most vulnerable to power outages; Likely motivated to cut home expenses, more and more consumers are switching over to VoIP (Voice over Internet Protocol) and fiber optic phone ...

and more »
Econet launches Econet VoIP - Technology Zimbabwe

Technology Zimbabwe

Econet launches Econet VoIP
Technology Zimbabwe
Today, we attended the Econet VoIP launch we wrote about yesterday. We speculated a lot yesterday about what exactly the product is so we're quite excited to reveal the accurate details today. Those of you that follow us on Twitter received the news in ...

and more »
Voxbone Sees Continued VoIP Growth After Strong 2011 - Sacramento Bee

Voxbone Sees Continued VoIP Growth After Strong 2011
Sacramento Bee
25, 2012 /PRNewswire/ -- Voxbone announced today that despite economic uncertainties in some parts of the world last year, its pattern of steady year-after-year growth in VoIP communications continued as demand from existing customers increased, ...

and more »

TMCnet-News Sat, 28 Jan 2012 05:16:34 GMT  

1.2 Billion AT&T Customers Connected to 30,000 Hotspots in 2011
AT&T has revealed that 1.2 billion of its customers connected to the company's approximate 30,000 Wi-Fi hostpots last year.
TMCnet Conferencing Week in Review
Mobile connectivity is on the rise. And more and more consumers are tapping their smartphones, iPads and tablets for collaborative work and video conferencing. Observing this trend, medical service providers are exploiting unified communications and video collaborations to bring remote patients closer to medical professionals. So, once again, this past week there were many motivating announcements in this community.
Dial 911 for NASA
If you have an emergency while on Redstone Arsenal Army base in Huntsville, Alabama, dialing 911 will connect you to NASA. This isn't just good news for Redstone Arsenal residents?

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