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voip
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Voxbone Sees Continued VoIP Growth After Strong 2011 |
Voxbone announces
that despite economic uncertainties in some parts of the world last year, its pattern
of steady year-after-year growth in VoIP communications continued as demand from existing
customers increased, coupled with new business wins from some of the fastest-rising
operators in telecommunications.
The company is calling 2011 a breakthrough year because it enjoyed lift for the first
time from customers such as Telefónica and iBasis, while most growth came from direct
sales to its customers among providers of next-generation VoIP communications services.
Overall, Voxbone said, revenue grew 19 percent, while minutes of use on its global
network increased by 33 percent to 2.8 billion.
The company’s trajectory of growth over the past several years reflects the evolution
toward Internet-based communications services in business and consumer applications,
and away from older and longer-established legacy switched networks. For example,
as a result of large corporations adopting cloud communications during 2011, Voxbone
saw a significant upswing in business with global B2B network service providers.
Other indicators of growth for Voxbone in 2011, including:
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Gaining Deloitte “Technology Fast 50 Benelux” recognition as the fastest-growing technology
company in Belgium;
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Expanding its global presence by having its United States subsidiary become incorporated,
appointing regional business development executives in North America and Southeast
Asia, opening an office in Mumbai, and extending services to Vietnam;
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Deploying its own network infrastructure in Germany, Luxemburg and Spain;
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Being selected by the United Nations to implement the UN’s own unique country code
for disaster relief: +888;
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Moving to vibrantly colored new headquarters in central Brussels that nearly tripled
the amount of occupied office space;
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Growing to 67 employees worldwide and truly embodying a multicultural global company
by employing people representing 23 nationalities.
This year, Voxbone plans to launch a series of new product lines, enhance its existing
services, and expand its network footprint from its current 51 countries to an additional
five to seven countries in Asia and South America.
The company is particularly targeting larger wholesale operators.
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VoIP Supply Announces Results of Customer Experience Survey |
VoIP
Supply announces the results of a customer satisfaction survey conducted in Dec.,
2011. In a survey of more than 500 of its customers, VoIP Supply learned just how
completely over-the-top it is appreciated by them:
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98 percent are likely or very likely to recommend VoIP Supply to colleagues or other
businesses.
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97 percent are likely or very likely to purchase from VoIP Supply again.
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87 percent report an exceptional or above average experience with VoIP Supply.
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Half of the customers consider VoIP Supply literally the best in the industry.
According to survey respondents, that astonishing customer loyalty to VoIP Supply
is due to a variety of reasons, foremost among them: 81 percent cite product availability,
76 percent say its price, and more than half for its customer service and expertise.
"Our number one goal at VoIP Supply is to provide outstanding service to all of our
customers throughout their experience," said Benjamin P. Sayers, President and CEO
of VoIP Supply. "I am really pleased at the strong degree of satisfaction our customers
have for all we do. We will continue to strive to always exceed their expectations."
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netTALK DUO Now Only $59.95 in Canada |
netTALK.com announced
new pricing on its netTALK DUO in Canada. Across Canada, the retail price of the current
netTALK DUO changes from $79.95 to $59.95 (which includes one year of service), delivering
the best value in low cost communications. In addition to the lowest price on the
most innovative VoIP device on the market, netTALK's calling plans are the most competitive
and comprehensive, offering calling solutions that connect friends and family worldwide
for a low annual price. netTALK also provides unrivaled live, trilingual technical
support, seven days a week, devoted to ensuring customer satisfaction.
This development follows the addition of the affordable Enhanced Call Plans, netTALK’s
flat-rate International Call Plans. The new North America Add-On is $70 (plus taxes)
per year for calls to the U.S., Canada, with the addition of Mexico and Puerto Rico.
The International Add-On is an unprecedented $120 (plus taxes) per year for calls
to 60 additional countries. It is an offering unmatched by netTALK's competitors,
such as Vonage, Skype, magicJack, or traditional phone companies.
Purchase of a netTALK DUO device continues to include a Canadian phone number and
full year of calling to any phone in the United States and Canada. During the sign-up
process, customers have the option of upgrading to one of the new plans. Current netTALK
customers can enhance their plans at any time by visiting the Customer Account Manager
at http://login.netTALK.com.
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Avaya Brings Flare UC Offering to Apple iPads |
| Avaya is offering its Flare Communicator communications capabilities as an app for the iPad, with officials saying apps for other tablets and smartphones will follow later this year. - Avaya is bringing its mobile collaboration platform to Apples iPad, and officials said they expect to enable the unified communications technology for tablets running Googles Android operating system in the future.
Avaya announced Jan. 24 that its Flare Communicator for iPads is now available as an... |
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Digium's Switchvox: Simple Yet Powerful |
| An appliance-based approach gives SMB customers access to enterprise-class features. - Telephony is a pain point for most IT departments. Its become common for companies to expect increasing amounts of information about how the equipment is used, especially when its used in a customer-support function, where call queues and staffing define success or failure. At the same time, phone s... |
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Avaya Brings Mobility to IP Office 8.0 UC Solution |
| Avaya is offering a mobile app to Android devices that will enable users to manage and run conferences from their mobile phones. Support for Apple iPhones will soon follow. - Avaya is bringing its unified
communications capabilities for smaller businesses to the mobile world.
The company is rolling out a mobile
application for its Avaya IP Office 8.0 for mobile devices running Googles
Android mobile operating system, with support for Apples iPhones coming soon.
Avay... |
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1.2 Billion AT&T Customers Connected to 30,000 Hotspots in 2011 |
| AT&T has revealed that 1.2 billion of its customers connected to the company's approximate 30,000 Wi-Fi hostpots last year. |
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TMCnet Conferencing Week in Review |
| Mobile connectivity is on the rise. And more and more consumers are tapping their smartphones, iPads and tablets for collaborative work and video conferencing. Observing this trend, medical service providers are exploiting unified communications and video collaborations to bring remote patients closer to medical professionals. So, once again, this past week there were many motivating announcements in this community. |
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Dial 911 for NASA |
| If you have an emergency while on Redstone Arsenal Army base in Huntsville, Alabama, dialing 911 will connect you to NASA. This isn't just good news for Redstone Arsenal residents? |
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